Frequently Asked Questions

I ORDERED SOMETHING FROM YOUR WEB STORE AND HAVEN'T RECEIVED IT. WHAT DO I DO?

Email lisa@newnoisemagazine.com and she’ll help you out. If you have your order number be sure to include it to speed up the process.

DO YOU SHIP TO ADDRESSES OUTSIDE THE UNITED STATES?

Yes, we ship internationally. When you’re checking out, the shipping cost will be calculated when you put in your shipping address.

WHY ARE THERE MULTIPLE COVER VERSIONS FOR SOME ISSUES? IS THERE ANY DIFFERENCE IN CONTENT?

We often do mutliple cover variants for some issues. Most of the time it's a version with a flexi included and then the versions we send to retail stores that don't usually include the flexis. The content is the same, and the only difference is the cover and whether it includes a flexi or not.

I THINK THERE IS A TECHNICAL ISSUE WITH YOUR WEBSITE. WHAT DO I DO?